Privacy Policy

Vesper Games LLC operates this store. This policy explains what information the store handles, why it is used, and the service providers that may receive it. Some details below are based on SortSwift’s description of how its storefront works.

When you place an order, the store handles the information needed to take and fulfill it. This can include your name, email address, phone number, billing and shipping addresses, the cards and quantities in the order, prices, discounts, tax, shipping, and payment and refund records.

If you create a shopper account, the store may also handle your sign-in details, contact information, saved addresses, order history, and account choices. If you use the wishlist, restock-alert, or price-drop features, SortSwift may store the cards you save and the related alert or preference information. Product reviews you submit may remain visible on the store.

The Contact form asks for your name, email address, subject, and message. SortSwift says it stores submitted messages in the store’s message inbox with the page they came from and browser type, and routes them through Mailgun so we can reply.

The store uses necessary storage for functions such as sign-in, cart, and checkout. If you allow Analytics, SortSwift’s guide says its built-in analytics, when active, may record page paths, referring pages, product/category/set identifiers, cart quantities, checkout values, order numbers and revenue, and search words. It says these records use random visitor and session codes, browser type, and country, and do not include your name, email, phone, address, or customer ID. SortSwift says it uses an IP address briefly to limit request rates and does not store it with these analytics events. It says search words are cleaned to remove emails and long digit runs before being stored.

SortSwift describes this built-in analytics as running only after a visitor allows Analytics, and as stopping when the browser sends Do Not Track or Global Privacy Control. These analytics are separate from the error reporting described below.

If you allow Analytics, we use Google Analytics through SortSwift to understand how people find and use this store and which products interest them. This can include pages visited and referring pages, whether visitors use store search, products viewed, cart additions, checkout starts and purchases. We configure Google Analytics to measure search usage without the words you type. Product details can include the card's identifier, name, brand, game, set, variant, price and quantity. Purchase events include an order number, currency, value, tax and shipping.

Google Analytics can use cookies and random identifiers to distinguish visits. Google may also receive browser and device information and use an IP address to estimate location. SortSwift says its GA4 events do not include dedicated customer ID, name, email or address fields, and that it removes emails, payment secrets and sign-in tokens from page addresses before sending them.

SortSwift says Google Analytics does not load before you allow Analytics or after you reject it, and that turning Analytics off stops further sends. It also says Global Privacy Control and Do Not Track block the optional Google tag, even if Analytics was previously allowed. Allowing Analytics alone leaves advertising permissions denied. You can change your choice through Cookie preferences in the footer; changing it does not erase data already received.

Google explains how it uses information from sites using its services at https://policies.google.com/technologies/partner-sites.

The cookie controls let you manage Analytics and Marketing preferences. Necessary storage is always on. You can reopen Cookie preferences from the store footer and change your choice.

SortSwift says it stores a record of the choice with the visitor’s IP address and browser type. Its guide describes the random analytics visitor code as lasting 365 days and a session code as lasting 30 days. It says raw built-in analytics events are deleted after 14 days; daily totals, including counts and popular pages, referring sites, and search terms, have no automatic expiry.

The storefront also loads Cloudflare’s browser performance beacon, which may send performance measurements before you make a cookie choice. Cloudflare describes these as browser performance information, such as page loading and Core Web Vitals, and says its Web Analytics does not use cookies or local storage and does not track individual end users across its customers’ internet properties. Cloudflare also carries storefront traffic and keeps network logs under its own policies; its Web Analytics statements do not describe those separate network logs.

SortSwift says it collects error reports separately from optional analytics to diagnose storefront problems. These reports can include the error text and technical trace, a page address with certain emails, tokens, and codes replaced, browser and store details, the 20 most recent page actions (including click text, page changes, and failed requests), and the customer ID when a shopper is signed in. A customer ID can be linked to a shopper.

SortSwift says its error records do not include a shopper’s email. Error records have no automatic expiry and keep the 20 most recent occurrences for each error record. SortSwift sends error summaries containing the customer ID to its private engineering channel on Discord. SortSwift says these Discord summaries have no automatic expiry; it has not stated a post-count limit.

If you have a privacy request about information in these error records or summaries, contact us at [email protected]. SortSwift support says it can remove identifying details from error records and Discord summaries on request. This may not remove the whole error record, and no completion date has been provided.

SortSwift operates the storefront and handles orders, accounts, contact messages, cookie-choice records, and the platform analytics and error reporting described above.

Google provides the optional analytics described above.

Stripe processes storefront payments. SortSwift says card numbers are entered into Stripe’s payment field and do not reach SortSwift. It says Stripe receives the payment amount and order reference, and, for shipped orders, the recipient’s name, phone number, and address. For signed-in shoppers, Stripe may also hold a customer record with name and email and any card the shopper chose to save. SortSwift says Stripe Tax receives the shipping address when it calculates tax.

Mailgun handles store email and contact messages when those messages are sent. Store email may include responses to contact requests, order-related notices, and restock or new-arrival alerts you ask for. The wishlist and price-drop features remain available.

The shipping information sent to a label or rate provider depends on the method used. SortSwift says EasyPost receives the recipient’s name, address, and phone number for live rate quotes and, when an EasyPost label is purchased, the email address as well. It says Pitney Bowes receives the recipient’s name, address, phone, and email when a label is purchased through SortSwift’s own shipping service.

SortSwift says Google Places receives address text typed for address suggestions through SortSwift’s server; it says Google does not receive the shopper’s IP address through that request. Cloudflare carries storefront traffic and keeps its own network logs under its policies. Google Fonts supplies fonts used by the store.

If text messaging is enabled for a store message, SortSwift says Twilio sends the text through the store’s Twilio account only when the shopper has not opted out. If AI answers are enabled in storefront chat, SortSwift says chat messages go to Anthropic to draft a reply.

Some service providers may collect information about activity across websites over time. Stripe says it may collect information about devices, browsers, and online activity across its services and third-party websites, and uses personal data collected across its services to help detect fraud. Cloudflare says its Web Analytics does not track individual end users across its customers’ internet properties; that statement is specific to Web Analytics and does not describe Cloudflare network logs.

Each provider handles information under its own terms and privacy practices. We share information with these providers for the services described above.

SortSwift says orders and refunds, customer records, returns, contact messages, cookie-choice records, and error reports do not have automatic expiry and remain until deleted. We do not promise a fixed deletion date for these records. SortSwift says deleted data is removed from its active systems promptly and rolls off its backups within 90 days. The platform guide describes the raw built-in analytics events as expiring after 14 days and daily analytics totals as having no automatic expiry. If AI chat is enabled, SortSwift says chat transcripts are deleted about 30 days after the last message.

A request to delete a shopper account does not erase every related record. SortSwift says order and refund records remain with the items, amounts, and dates but with the shopper’s name, email, phone, and addresses removed. It says returns remain with the email replaced; customer details are cleared except that an email may remain associated with store-credit or loyalty balances. Saved cards and the shopper’s Stripe customer record are removed, but Stripe keeps historical payment records. SortSwift also says cookie-choice records and error reports remain, reviews and trade posts are not removed, and a one-way code made from the email is retained to prevent a later import from recreating the shopper. These are SortSwift’s descriptions of its account-deletion process; related records may remain as described above.

You can change your cookie choices using the Cookie preferences control in the store footer. To ask us to review, correct, or delete information associated with you, email [email protected]. Tell us what information you mean and what you would like changed. We will review your request and respond with what we can do and any limits that apply.

If we make a material change to this policy, we will update the “Last updated” date and post a notice on the storefront. Please check this page for the current policy.

Vesper Games LLC Email: [email protected] Mail: 235 Vista Village Dr #1010, Vista, CA 92083

This is our correspondence address, not a return address. Contact us for return instructions.